FAW Toyota, high-end 11 Skills Competition interview the

 Time: 2009 Summer Solstice
Location: Guangzhou
media: Beijing TV Public Channel & The Travel Channel : out
X: a question and answer, echoed each other, a relaxation, here is an old interview cart Xie Kan 1:1 (one to one) ONE ON ONE time, today's high-end interview with special guest is invited to Since FAW Toyota Motor Sales Co., Ltd. Deputy General Manager Mr. Gao Fang, hello, high total! If I remember correctly, this is your hard work has always been low-key as the FAW-Toyota executives first television interview! you should talk to viewers and netizens say hello!
high: TV viewers friends, Hello everybody!
DR: We know that Toyota Motor Skills Competition in China has been launched 11 years, known from 2006 to In 2008, FAW Toyota Toyota Intercontinental Skills Competition in Asia among the top three for three consecutive years has achieved good results, which certainly has a lot of mystery. So, my first question is: FAW Toyota, which held types of service skills competition, what kind of purpose do?
High: concise speaking I think there are two purposes, first of all is that it can improve the overall standard of service system FAW Toyota, because our competition is from all region step by step for grassroots players compete through the layer by layer, eventually produce good work into the finals, in such an open, fair and just competition in the process will cause the attention dealership, dealership incentives equal competition between to improve the service capacity of the entire system, this is our first objective. The second purpose is through service skills competition at retail store in the formation of a mutual collaboration, respect for professional knowledge, corporate culture, play such a role in promoting .
X: We know that in the course of development of FAW Toyota has a lot of wonderful clips of them, let into a small piece, let us recall the past six years in the skills competition FAW Toyota's wonderful moments.
DR: I just saw this little piece of the future, it is feeling a lot. then I think all of our viewers Another concern is that skilled service competition mm exactly how the system works, how it is on the FAW-Toyota The service does exactly what kind of impact?
high: FAW Toyota's service system, can be a very professional service system. simply, the first level within the enterprise in Shanghai, Beijing, Guangzhou and Chengdu, the there is a training center. Every year we team on a regular dealer training. The second level is to us, Ministry of Education, Ministry of Communications, in cooperation inside the country's vocational schools to form a car T-type professional classes, that is, Toyota classes, through the teaching process, so that our students during the school accepted the concept of service-related skills of Toyota.
DR: So I am more concerned about the homogenization of today's increasingly competitive, differentiation has become a magic weapon for winning business, then what in this respect FAW Toyota What is their secret then?
high: You can say mm in the field of automobile production and circulation, FAW Toyota is the most comprehensive service skills competition involving one of the most extensive service skills competition, because our skills competition comes to a sheet spray,Bailey UGG boots, sheet metal painting, general maintenance, parts and service reception, and so these five areas. Secondly, I want to say is FAW Toyota service skills through competition These players can be selected from the representative to attend the Toyota FAW-Toyota, Asia's skills competition, so give our players a better race, a higher platform, with other countries and regions of the players to communicate,UGG shoes, and implement improved Our service capabilities within the system requirements to better service for customers.
DR: I just listened to FAW Toyota, high total after-sales service to our overall review of the skills competition and the introduction,cheap UGG boots, from which we can see so a few key words, the first key word is what is innovation! should be said that this brought about by the FAW-Toyota service skills competition aspects of innovation, should be to become China's auto production and auto circulation in the history of an innovative typical cases. The second key word is what,Discount UGG boots, that is platform! This interactive communication platform gives us the entire automotive industry is actually inspired by the skills competition to promote the development of corporate culture, enhance the company's core values. s three words is alive! FAW Toyota brought in skills competitions, corporate culture, both for the individual's ability into full play, on the other hand also to bring the 4S shop team cohesion; the last one of the words is what, it is joy! Toyota wants his car to bring us more joy of consumers, and bring to consumers is a joy to buy a car after car, but rather of joy behind this is to FAW Toyota since the service system through solid, and as the competition brought about by the service system to improve the overall quality, which is felt by the interviews with the biggest gains, thanks to accept our high-end total interview today, thank you. < br> High: Thank you.